General FAQs

At this time, we only ship within Europe and USA due to the high costs associated with broader international shipping. However, we are tirelessly working to resolve this issue and expand our shipping destinations. We hope to offer global shipping options as soon as possible. Thank you for your understanding and patience.

Yes, we offer a discount for first-time buyers. Please subscribe to our newsletter to receive a discount code and stay updated on our latest promotions and new releases.

We accept various payment methods including major credit cards (Visa, MasterCard, American Express),Klarna, PayPal, Apple pay and other digital wallets.

Currently, our products are available exclusively online. We provide a detailed size chart and customer reviews to help you make the best choice. Click here yo read our size guide.

We take great care to ensure that all our products meet high standards of quality and are thoroughly inspected before shipment. However, in the rare event that you do receive a defective or damaged item, please contact our customer service immediately to arrange for a replacement or refund. We are committed to resolving any issues promptly and to your satisfaction.

Yes, we understand that flexibility is important for our customers. We offer split payment options through Klarna, allowing you to split your purchase into manageable installments. Klarna, a safe and trusted international payment service, not only offers split payments but also provides various other payment options for your convenience and peace of mind.


Typically, orders are delivered within 3-7 days using our express shipping service. You will receive a tracking code to monitor your order's progress.

We use express shipping for all orders to ensure fast and reliable delivery. Each shipment comes with a tracking code, allowing you to track your package from dispatch to delivery.

If your order has not arrived by the end of the expected delivery window, please track your shipment using the provided tracking code to check its status. If you encounter any issues or require further assistance, please contact our customer service team . We are here to help ensure your order reaches you as soon as possible.


We accept returns within 14 days of receipt for most items in new condition. Items must be returned unworn, unwashed, undamaged, and with all original tags attached. Please note that certain items may be non-returnable due to hygiene standards.

To initiate a return, please contact our customer service team. You will need to provide your order number and the reason for the return.Returns that have not been authorized by customer service will not be accepted. Once your request is processed, you will receive instructions on how to send back the items.

Returns are typically processed within 1-3 business days after we receive the returned merchandise. Once processed, a refund will be issued to the original method of payment or as store credit, depending on your preference.

Contact us

Have a question or need assistance? Fill out the form below, and our dedicated team will get back to you as soon as possible. We're here to help with any inquiries about our products, orders, or anything else you may need. Your satisfaction is our priority!

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